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The State of Conversational Commerce in 2026
Explore conversational commerce trends for 2026
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Convert More Shoppers Into Buyers
Turn conversations into sales with proven templates, setup guides, and real-world examples
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Autumn Product Release
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Solutions
Gorgias for Enterprise
Where the largest Shopify brands deliver winning experiences
Industries
Clothing & Apparel
Subscriptions
Beauty & Cosmetics
Health & Wellness
Home & Garden
Use cases
Product Education
Proactive engagement
Pricing
Integrations
Ecommerce Platforms
Shopify
BigCommerce
Magento
WooCommerce
Preferred integrations
Loop Returns
Yotpo
Recharge
Bloomreach
Attentive
Explore all 100+ Apps →
Custom Integrations
Custom Integrations
Developer Docs
Become an app partner
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Learn
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Gorgias Academy
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Gorgias Community
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ROI Calculator
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Romain Lapeyre
CEO and Co-founder at Gorgias
LinkedIn
Romain is the CEO and co-founder of Gorgias.
Articles by Romain Lapeyre
Playbook
CX Design
Announcing Our Series C-2 Funding & the AI-powered Future of CX
5 min read . By Romain Lapeyre
By Romain Lapeyre
Gorgias Product
Gorgias Team
Why we raised our Series B, and what that means for our merchants
2 min read . By Romain Lapeyre
By Romain Lapeyre
Gorgias Team
Gorgias’ $30 Million Series C and the Future of Customer Experience for Online Stores
13 min read . By Romain Lapeyre
By Romain Lapeyre
Gorgias Team
How To Scale Customer Support During Peak Season
4 min read . By Romain Lapeyre
By Romain Lapeyre
Customer Service Team Management
Ecommerce Growth
Our journey from product-market fit to series A
3 min read . By Romain Lapeyre
By Romain Lapeyre
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Our contribution to help fight discrimination and racism
1 min read . By Romain Lapeyre
By Romain Lapeyre
Gorgias Team
Gorgias is now a Shopify Plus App Partner - And the only Customer Support
1 min read . By Romain Lapeyre
By Romain Lapeyre
Shopify
Announcing Gorgias’ Magento 2 Extension Launch
2 min read . By Romain Lapeyre
By Romain Lapeyre
Magento
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