Real stories from real brands with real results

<3 hour
First response time

How Pit Viper Achieved a 4.9 CSAT and Faster FRT With Gorgias and ShipBob

Sporting Goods
Helpdesk
Flows
Pit Viper
98%
Faster responses

How Japan Crate Uses Gorgias and Siena AI to Revitalize Customer Experience

Helpdesk
Japan Crate
60%
Faster responses

How Everyday Dose Uses Gorgias and Siena AI to Delight Customers Across Channels

Helpdesk
Everyday Dose
10%
More Conversions

How Vush Uses Rep and Gorgias to Provide Delicate, On-Demand Answers

Helpdesk
Flows
vush
Freshchat
40%
Faster response times

The Girlfriend Doctor answers subscription tickets 40% faster with Loop Subscription and Gorgias

Helpdesk
The Girlfriend Doctor
52%
Faster responses
"Automating low-stakes, high-volume tickets lets my team focus on meaningful, personalized conversations and boosted our CSAT to 4.77."
Clara Zaoui
Head of CRM and Customer Care

JOONE uses Gorgias Macros and Rules to provide proactive support and decrease FRT by 52%

Helpdesk
Macros
Rules
JOONE
Zendesk
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Hear directly from our customers

"When we first started with Gorgias, our goal was to hit 30% automation in 30 days. We surpassed that and are now above 50% automation, and we’re still climbing."
Courtney Bajek headshot
Courtney Bajek
Customer Service Lead at Orthofeet
“This is for the forward-thinking leaders who, like me, know that embracing AI isn’t just an option — it’s the future of customer experience.”
Katia Komar
Sr. Manager of Ecommerce and Customer Service Operations, UK
"By automating 45% of interactions, our agents can now focus on backend operations, process improvements, and engaging in deeper conversations with our customers."
Emily McEnany
Senior CX Manager
“This is for the forward-thinking leaders who, like me, know that embracing AI isn’t just an option — it’s the future of customer experience.”
Katia Komar
Sr. Manager of Ecommerce and Customer Service Operations, UK
"When we first started with Gorgias, our goal was to hit 30% automation in 30 days. We surpassed that and are now above 50% automation, and we’re still climbing."
Courtney Bajek headshot
Courtney Bajek
Customer Service Lead at Orthofeet
"By automating 45% of interactions, our agents can now focus on backend operations, process improvements, and engaging in deeper conversations with our customers."
Emily McEnany
Senior CX Manager