Real stories from real brands with real results

23%
more conversions
"Monday used to be the hectic day. We were flooded with the influx of inquiries and we needed to keep up with everything. With Gorgias Automate, shoppers get their answers solved, even outside of business hours."
Addison Debter
Head of Customer Service

How Kirby Allison Boosted Conversions by 23% After Automating 30% of Tickets

AI Agent
Flows
Order management
Kirby Allison
Zendesk
27%
tickets automated
"Our peak seasons are Father's Day, Black Friday, and Christmas. With Gorgias Automate, my team is on top for the 3 most important months of the year; Father's Day, Black Friday, and Christmas."
Shauna Clearly
Head of Ecommerce

How Ekster Used Automation to Cover the Workload of 4 Agents

AI Agent
Ekster
284%
more on-site campaign revenue
Gorgias Convert makes shopping more intuitive. It helps us remind customers of promotions, highlight features, and offer assistance through easy chat campaigns.
Jessica Botello
Customer Service Manager

How Gorgias Convert Helped Manduka Boost On-Site Campaign Revenue by 284% in 5 Months

Convert
Revenue statistics
Manduka
66%
Faster first response time

How Luksusbaby achieved 66% faster FRT and 45% ticket automation with Gorgias and D.TAILS

Helpdesk
Macros
Luksusbaby
25%
Revenue influenced by on-site campaigns
Convert bridges the gap between TUSHY's marketing and customer support, ensuring potential customers feel guided and supported, ultimately boosting conversions.
Ren Fuller-Wasserman
Sr. Director of Customer Experience

How TUSHY Influences 25% of Sales with Gorgias Convert: “It Wildly Blew Our Expectations Out of the Water”

Convert
Revenue statistics
Tushy
Commercial
USA
Zendesk
40%
customers come from word-of-mouth

How Stoov® Unveils Customer Insights for Enhanced CX and 10% Cost Saving

Consumer Electronics
Helpdesk
Satisfaction survey
Stoov®
Zendesk
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Hear directly from our customers

"When we first started with Gorgias, our goal was to hit 30% automation in 30 days. We surpassed that and are now above 50% automation, and we’re still climbing."
Courtney Bajek headshot
Courtney Bajek
Customer Service Lead at Orthofeet
“This is for the forward-thinking leaders who, like me, know that embracing AI isn’t just an option — it’s the future of customer experience.”
Katia Komar
Sr. Manager of Ecommerce and Customer Service Operations, UK
"By automating 45% of interactions, our agents can now focus on backend operations, process improvements, and engaging in deeper conversations with our customers."
Emily McEnany
Senior CX Manager
“This is for the forward-thinking leaders who, like me, know that embracing AI isn’t just an option — it’s the future of customer experience.”
Katia Komar
Sr. Manager of Ecommerce and Customer Service Operations, UK
"When we first started with Gorgias, our goal was to hit 30% automation in 30 days. We surpassed that and are now above 50% automation, and we’re still climbing."
Courtney Bajek headshot
Courtney Bajek
Customer Service Lead at Orthofeet
"By automating 45% of interactions, our agents can now focus on backend operations, process improvements, and engaging in deeper conversations with our customers."
Emily McEnany
Senior CX Manager