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The State of Conversational Commerce in 2026
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Convert More Shoppers Into Buyers
Turn conversations into sales with proven templates, setup guides, and real-world examples
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Autumn Product Release
Meet your new Shopping Assistant, unlock insights faster, and gain full journey visibility
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Gorgias for Enterprise
Where the largest Shopify brands deliver winning experiences
Industries
Clothing & Apparel
Subscriptions
Beauty & Cosmetics
Health & Wellness
Home & Garden
Use cases
Product Education
Proactive engagement
Pricing
Integrations
Ecommerce Platforms
Shopify
BigCommerce
Magento
WooCommerce
Preferred integrations
Loop Returns
Yotpo
Recharge
Bloomreach
Attentive
Explore all 100+ Apps →
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Chapters
The AI Shopping Assistant Playbook to Drive +60% More Conversions
A guide to using Gorgias Shopping Assistant to turn every conversation into a sales opportunity. Sign up for more templates, resources, and real-world examples.
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What's inside
ChapTer
1
Introduction: Unlock revenue with AI-powered shopping
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ChapTer
2
Drive more sales by recommending the perfect product, every time
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ChapTer
3
Inside bareMineral’s AI–driven formula to help every shopper find their perfect shade match
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ChapTer
4
Turn FAQs into full carts with intelligent AI-powered upsells and cross-sells
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ChapTer
5
Penelope knows best—The AI Shopping Assistant behind Pepper’s 18% AOV uplift
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ChapTer
6
Offer dynamic discounts—only when it counts
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ChapTer
7
Seeking Health supplemented product education with personalized discounts for a healthier conversion rate
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ChapTer
8
Stop waiting for customers to come to you with proactive customer engagement
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