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The State of Conversational Commerce in 2026
Explore conversational commerce trends for 2026
Designed for Enterprise
Trusted by largest Shopify brands to deliver winning experiences
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Convert More Shoppers Into Buyers
Turn conversations into sales with proven templates, setup guides, and real-world examples
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Autumn Product Release
Meet your new Shopping Assistant, unlock insights faster, and gain full journey visibility
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Gorgias for Enterprise
Where the largest Shopify brands deliver winning experiences
Industries
Clothing & Apparel
Subscriptions
Beauty & Cosmetics
Health & Wellness
Home & Garden
Use cases
Product Education
Proactive engagement
Pricing
Integrations
Ecommerce Platforms
Shopify
BigCommerce
Magento
WooCommerce
Preferred integrations
Loop Returns
Yotpo
Recharge
Bloomreach
Attentive
Explore all 100+ Apps →
Custom Integrations
Custom Integrations
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Learn
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Christelle Agustin
Content Writer at Gorgias
LinkedIn
Articles by Christelle Agustin
Playbook
CX Design
How to Customize AI Agent with 7 Brand Voice Examples
min read . By Christelle Agustin
By Christelle Agustin
Automation and Self-Service
Ecommerce Customer Support
10 Must-Know AI Agent Use Cases for Instant Resolutions
13 min read . By Christelle Agustin
By Christelle Agustin
Automation and Self-Service
Gorgias Product
Why Campaign Timing Matters: 4 Ways to Get it Right
6 min read . By Christelle Agustin
By Christelle Agustin
Expert Insights
Ecommerce Conversion
How Campaign Messaging Can Increase Conversions
7 min read . By Christelle Agustin
By Christelle Agustin
Ecommerce Conversion
How These Top Ecommerce Brands Respond to Difficult Customers
5 min read . By Christelle Agustin
By Christelle Agustin
Expert Insights
Customer Experience
Offer More Self-Serve Options with Flows: 10 Use Cases & Best Practices
9 min read . By Christelle Agustin
By Christelle Agustin
Automation and Self-Service
How to Reap the Benefits of Automated Chat
8 min read . By Christelle Agustin
By Christelle Agustin
Live Chat
Customer Service Channels
How to Prime Your Website to Automate CX
10 min read . By Christelle Agustin
By Christelle Agustin
Automation and Self-Service
Ecommerce Customer Support
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