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The State of Conversational Commerce in 2026
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Gorgias for Enterprise
Where the largest Shopify brands deliver winning experiences
Industries
Clothing & Apparel
Subscriptions
Beauty & Cosmetics
Health & Wellness
Home & Garden
Use cases
Product Education
Proactive engagement
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Integrations
Ecommerce Platforms
Shopify
BigCommerce
Magento
WooCommerce
Preferred integrations
Loop Returns
Yotpo
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Custom Integrations
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Table of contents
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Playbook
CX Design
Conversational AI
Gorgias Culture
Pricing
Expert Insights
llke Akcasoy
Magento
Voice
Social Media
SMS
Live Chat
Gorgias Team
Gorgias Product
Gorgias Engineering
Fulfillment and Returns
Email
Ecommerce Conversion
Ecommerce Growth
Ecommerce Customer Support
Customer Service Team Management
Customer Service Measurement
Customer Experience
BigCommerce
Automation and Self-Service
Customer Service Channels
Black Friday—Cyber Monday (BFCM)
Apps and Integrations
Shopify
Leveraging Automation on Our Path to Continuous Deployment and GitOps
As the Gorgias engineering team grew from 3 to 50 people, learn how they automated and streamlined engineering processes to empower faster iteration at scale.
9 min read . By Vincent Gilles
By Vincent Gilles
PostgreSQL backup with pghoard & kubernetes
This is a small tutorial on how to do incremental backups using pghoard for your PostgreSQL (I assume you’re running everything in Kubernetes).
2 min read . By Alex Plugaru
By Alex Plugaru
Avoiding idle-in-transaction connection states with SQLAlchemy
Normal SQLAlchemy usage leads to an ever-growing number of idle-in-transaction database connections. Here’s how to prevent them to maintain fast loading speeds.
10 min read . By Gorgias Engineering
By Gorgias Engineering
How We Reduced Our Chat Widget’s Lighthouse Impact From -15 Points to -1 With Simple Bundle Fixes
See how we reduced the impact of our chat widget on Google Lighthouse scores, improving site performance by upwards of 14 points through simple fixes.
10 min read . By Roman Fayzullin
By Roman Fayzullin
Running Flask & Celery with Kubernetes
At Gorgias we recently switched our flask & celery apps from Google Cloud VMs provisioned with Fabric to using docker with kubernetes (k8s).
5 min read . By Alex Plugaru
By Alex Plugaru
The Engineering Work That Keeps Gorgias Running Smoothly
How we achieved 99.99% uptime through strategic database improvements, data restructuring, and enhanced incident response systems.
min read . By Dennis Zhang
By Dennis Zhang
The Engineering Work That Keeps Gorgias Running Smoothly
How we achieved 99.99% uptime through strategic database improvements, data restructuring, and enhanced incident response systems.
min read . By Dennis Zhang
By Dennis Zhang
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Create powerful self-service resources
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