Real stories from real brands with real results

$12,500
generated/quarter

Ohh Deer uses Gorgias Chat to provide excellent CX & generate revenue by $12,500/quarter

Live Chat
Helpdesk
Ohh Deer
Zendesk
$9 million
Revenue from support

By prioritizing CX, BrüMate drove more than $9 million in revenue from their support team

Live Chat
Helpdesk
Help Center
BrüMate
Zendesk
11%
decrease in Live Chat tickets

How Food Huggers leverages self service to increase CSAT to 5

Helpdesk
AI Agent
Food Huggers
Helpscout
57 mins
First response time
"Customers can self-serve for 60% of interactions, which means our team has more time to focus on tickets that need human attention."
Molly Wallace Kerrigan
VP Marketing

How Shinesty Scaled Their Business and Increased Their Customer Satisfaction by Moving to Gorgias

Live Chat
Help Center
Shinesty
Zendesk
4.8 mins
first response time

How CROSSNET creates a better shopping experience and made $450,000 in one sale through Gorgias Live Chat

Sporting Goods
Live Chat
Helpdesk
CROSSNET
Tawkto
48 secs
First Response Time

Emuaid Provides Excellent Customer Experience and Maintains a Support Performance Score of 5/5 Using Gorgias Automation

Macros
Helpdesk
Emuaid
Freshdesk
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Hear directly from our customers

"When we first started with Gorgias, our goal was to hit 30% automation in 30 days. We surpassed that and are now above 50% automation, and we’re still climbing."
Courtney Bajek headshot
Courtney Bajek
Customer Service Lead at Orthofeet
“This is for the forward-thinking leaders who, like me, know that embracing AI isn’t just an option — it’s the future of customer experience.”
Katia Komar
Sr. Manager of Ecommerce and Customer Service Operations, UK
"By automating 45% of interactions, our agents can now focus on backend operations, process improvements, and engaging in deeper conversations with our customers."
Emily McEnany
Senior CX Manager
“This is for the forward-thinking leaders who, like me, know that embracing AI isn’t just an option — it’s the future of customer experience.”
Katia Komar
Sr. Manager of Ecommerce and Customer Service Operations, UK
"When we first started with Gorgias, our goal was to hit 30% automation in 30 days. We surpassed that and are now above 50% automation, and we’re still climbing."
Courtney Bajek headshot
Courtney Bajek
Customer Service Lead at Orthofeet
"By automating 45% of interactions, our agents can now focus on backend operations, process improvements, and engaging in deeper conversations with our customers."
Emily McEnany
Senior CX Manager