Real stories from real brands with real results

96%
faster response time

96% faster responses and 35% more revenue: Why Timbuk2 loves Gorgias

Macros
Rules
Helpdesk
Live Chat
Timbuk2
Zendesk
83%
Automation

ALOHAS gets 83% automation and double the revenue with quick response flow

AI Agent
Live Chat
Flows
ALOHAS
Zendesk
19%
one-response tickets

Montezuma's resolves tickets 15% faster and saves 5 hours a week with Gorgias & Magento

Helpdesk
Macros
Rules
Montezuma's
Zendesk
BigCommerce
ecommerce platform

66% fewer tickets and twice as many positive interactions: Why Dance4Me loves Gorgias & BigCommerce

Sporting Goods
Helpdesk
Rules
Dance4Me
12%
decrease in WISMO
"AI-powered Article Recommendations save our team hours each week, and they offer a great experience for customers. We spend less time answering repetitive questions, and 70% of customers who receive article recommendations don’t have any follow-ups."
Toby Moors
Customer Happiness Specialist

How Loop Earplugs uses the Gorgias Automation Add-on to improve CX and generate 43% more revenue from CS

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Loop Earplugs
Zendesk
4.9
CSAT

Absolute Collagen increased their CSAT to 4.9 by always putting customers at the heart of their business

Live Chat
Helpdesk
Absolute Collagen
Zendesk
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Hear directly from our customers

"When we first started with Gorgias, our goal was to hit 30% automation in 30 days. We surpassed that and are now above 50% automation, and we’re still climbing."
Courtney Bajek headshot
Courtney Bajek
Customer Service Lead at Orthofeet
“This is for the forward-thinking leaders who, like me, know that embracing AI isn’t just an option — it’s the future of customer experience.”
Katia Komar
Sr. Manager of Ecommerce and Customer Service Operations, UK
"By automating 45% of interactions, our agents can now focus on backend operations, process improvements, and engaging in deeper conversations with our customers."
Emily McEnany
Senior CX Manager
“This is for the forward-thinking leaders who, like me, know that embracing AI isn’t just an option — it’s the future of customer experience.”
Katia Komar
Sr. Manager of Ecommerce and Customer Service Operations, UK
"When we first started with Gorgias, our goal was to hit 30% automation in 30 days. We surpassed that and are now above 50% automation, and we’re still climbing."
Courtney Bajek headshot
Courtney Bajek
Customer Service Lead at Orthofeet
"By automating 45% of interactions, our agents can now focus on backend operations, process improvements, and engaging in deeper conversations with our customers."
Emily McEnany
Senior CX Manager