Real stories from real brands with real results

80%
Decrease in first response time

How Bagallery Improves Their Customer Satisfaction and Increases Their NPS from 19 to 41

Helpdesk
Bagallery
60%
Decrease in first response time

How Jetson Centralizes Incoming Messages and Maintains an NPS of 4.85/5

Satisfaction survey
Helpdesk
Live Chat
Jetson
Helpscout
81%
Decrease in first response time

How Milligram Manages All Tickets from a Single Platform and Increases 33% of Their One-Touch Tickets

Macros
Helpdesk
Milligram
70%
DECREASE IN FIRST RESPONSE TIME

How Switching to Gorgias Decreases Vape Superstore's Response Time by 70%

Customer Sidebar
Helpdesk
Vape Superstore
Zendesk
66%
decrease in first response times

How Kettlebell Kings Decreases Their Response Time by 66% and Answers All Tickets Within Less Than 24 Hours

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Kettlebell Kings
68%
increase in CS sales

How JAXXON Centralizes and Optimizes Their CX with TalentPop + Gorgias

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JAXXON
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Hear directly from our customers

"When we first started with Gorgias, our goal was to hit 30% automation in 30 days. We surpassed that and are now above 50% automation, and we’re still climbing."
Courtney Bajek headshot
Courtney Bajek
Customer Service Lead at Orthofeet
“This is for the forward-thinking leaders who, like me, know that embracing AI isn’t just an option — it’s the future of customer experience.”
Katia Komar
Sr. Manager of Ecommerce and Customer Service Operations, UK
"By automating 45% of interactions, our agents can now focus on backend operations, process improvements, and engaging in deeper conversations with our customers."
Emily McEnany
Senior CX Manager
“This is for the forward-thinking leaders who, like me, know that embracing AI isn’t just an option — it’s the future of customer experience.”
Katia Komar
Sr. Manager of Ecommerce and Customer Service Operations, UK
"When we first started with Gorgias, our goal was to hit 30% automation in 30 days. We surpassed that and are now above 50% automation, and we’re still climbing."
Courtney Bajek headshot
Courtney Bajek
Customer Service Lead at Orthofeet
"By automating 45% of interactions, our agents can now focus on backend operations, process improvements, and engaging in deeper conversations with our customers."
Emily McEnany
Senior CX Manager