Real stories from real brands with real results

2012
Founded

How Death Wish Coffee Hits Aggressive 200% Growth Goals by Using Machine Learning

Live Statistics
Helpdesk
Death Wish Coffee
Zendesk
34%
1-single reply ticket

How Beardbrand's Support Team of One Closes One-Touch Tickets Faster by Switching to Gorgias

Rules
Helpdesk
Beardbrand
Zendesk
16
Employees

How Birddogs Keeps Their Brand Voice Consistent Across Dispersed Teams by Using Macros in 46% in Responses

Macros
Live Chat
Helpdesk
Birddogs
Zendesk
100,000
Customers

How Try The World Drops Their Response Time to One Business Day By Having a Strong Shopify Integration

Customer Sidebar
Helpdesk
Try The World
Zendesk
2
support agents

How Sunski's Support Team of Two Reduces Their Response Time Using a Strong Shopify Integration

Customer Sidebar
Helpdesk
Sunski
Zendesk
3 to 6
support agents

How Roma automates their ticket resolution and reduces their response time by 50%

Live Chat
Helpdesk
Roma Designer Jewelry
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Hear directly from our customers

"When we first started with Gorgias, our goal was to hit 30% automation in 30 days. We surpassed that and are now above 50% automation, and we’re still climbing."
Courtney Bajek headshot
Courtney Bajek
Customer Service Lead at Orthofeet
“This is for the forward-thinking leaders who, like me, know that embracing AI isn’t just an option — it’s the future of customer experience.”
Katia Komar
Sr. Manager of Ecommerce and Customer Service Operations, UK
"By automating 45% of interactions, our agents can now focus on backend operations, process improvements, and engaging in deeper conversations with our customers."
Emily McEnany
Senior CX Manager
“This is for the forward-thinking leaders who, like me, know that embracing AI isn’t just an option — it’s the future of customer experience.”
Katia Komar
Sr. Manager of Ecommerce and Customer Service Operations, UK
"When we first started with Gorgias, our goal was to hit 30% automation in 30 days. We surpassed that and are now above 50% automation, and we’re still climbing."
Courtney Bajek headshot
Courtney Bajek
Customer Service Lead at Orthofeet
"By automating 45% of interactions, our agents can now focus on backend operations, process improvements, and engaging in deeper conversations with our customers."
Emily McEnany
Senior CX Manager