Join us for Moments That Matter: Meet the Modern Helpdesk
September 10 at 12PM EST.
Save your seat
Product
Solutions
Pricing
Integrations
Resources
Login
Sign up free
Book a demo
Sign up free
AI Agent
Your AI teammate for customer experience
Support Agent
Shopping Assistant
Helpdesk
One inbox for every customer conversation
Voice
SMS
Gorgias product tour ->
See what’s new
The State of Conversational Commerce in 2026
Explore conversational commerce trends for 2026
Designed for Enterprise
Trusted by largest Shopify brands to deliver winning experiences
Industries
Clothing & Apparel
Subscriptions
Beauty & Cosmetics
Health & Wellness
Home & Garden
Food & Beverage
Explore all →
Use cases
Product Education
Proactive engagement
Recommendations
Explore all →
Ecommerce Platforms
Shopify
BigCommerce
Magento
WooCommerce
Preferred Integrations
Loop Returns
Yotpo
Recharge
Bloomreach
Attentive
Explore all 100+ Apps →
Custom Integrations
Developer Docs
Become an app partner
Learn
Blog
Playbooks
Ebooks
Connect
Customer Stories
Events
Community
Gorgias Academy
Help Center
Gorgias Community
Tools
ROI Calculator
SKU Generator
Featured Resource
Convert More Shoppers Into Buyers
Turn conversations into sales with proven templates, setup guides, and real-world examples
Product
AI Agent
Sell, support, engage customers 24/7
Support Agent
60% of inquiries resolved instantly
Shopping Assistant
Engage shoppers like your best rep
Helpdesk
All messages in one central inbox
Voice
Support by phone, from your helpdesk
SMS
Respond to inbound text messages
Product tour
See Gorgias in action
Explore Gorgias through 3-minute interactive product tour
See what’s new
Autumn Product Release
Meet your new Shopping Assistant, unlock insights faster, and gain full journey visibility
Solutions
Gorgias for Enterprise
Where the largest Shopify brands deliver winning experiences
Industries
Clothing & Apparel
Subscriptions
Beauty & Cosmetics
Health & Wellness
Home & Garden
Use cases
Product Education
Proactive engagement
Pricing
Integrations
Ecommerce Platforms
Shopify
BigCommerce
Magento
WooCommerce
Preferred integrations
Loop Returns
Yotpo
Recharge
Bloomreach
Attentive
Explore all 100+ Apps →
Custom Integrations
Custom Integrations
Developer Docs
Become an app partner
Resources
Learn
Blog
Playbooks
Ebooks
Connects
Customer Stories
Events
Community
Gorgias Academy
Help Center
Gorgias Community
Tools
ROI Calculator
SKU Generator
Book a demo
Jordan Miller
Product Marketing Manager - Automate at Gorgias
LinkedIn
Jordan works with ecommerce leaders and customer service professionals to share their expertise in inspiring stories and actionable guides. His content helps merchants improve customer experience and grow in their customer support careers.
Articles by Jordan Miller
Playbook
CX Design
11 Best Practices for Ecommerce Upselling
14 min read . By Jordan Miller
By Jordan Miller
Ecommerce Conversion
11 Key Ecommerce Trends for 2023 (Backed by Experts & Data)
15 min read . By Jordan Miller
By Jordan Miller
Ecommerce Growth
How to Optimize Your Ecommerce Strategy For Conversion & Retention
14 min read . By Jordan Miller
By Jordan Miller
Ecommerce Growth
Ecommerce Product Categorization: How To Organize Your Products
12 min read . By Jordan Miller
By Jordan Miller
Ecommerce Conversion
Ecommerce Product Reviews: 6 Benefits and How To Get Them
11 min read . By Jordan Miller
By Jordan Miller
Ecommerce Conversion
11 Ecommerce Pop-Up Types & Examples, Plus Benefits and Top Apps
21 min read . By Jordan Miller
By Jordan Miller
Ecommerce Conversion
Customer Delight Is A Losing Strategy in Ecommerce: Here’s What’s Better
13 min read . By Jordan Miller
By Jordan Miller
Customer Experience
How Customer Support Incentives Can Boost Performance and Lift Revenue
13 min read . By Jordan Miller
By Jordan Miller
No items found.
Previous
Show me more
3 / 5
Building delightful customer interactions starts in your inbox
Registered! Get excited, some awesome content is on the way! 📨
Oops! Something went wrong while submitting the form.